Everyone wins when we achieve our vision: To be America's leading primary care provider, transforming care of the neediest populations.

We're changing people's lives.

A Purposeful 2021 • Year In Review

From the very beginning of the COVID-19 pandemic, ChenMed committed ourselves to doing everything we could to keep our team members, patients, and our families educated, safe, and healthy.  

Upon initial vaccine approvals, we mobilized our entire company to secure and distribute as many vaccines as possible in the communities we serve.  

Throughout the pandemic, we kept our team, our patients, and our communities informed with the very latest news and information. We worked to ensure equitable and fair vaccine distribution. We produced countless informative and educational materials to combat long-held misperceptions and distrust of vaccines among minority communities.

Fighting the pandemic.

Ending vaccine inequity.

ChenMed was listed as one of Newsweek’s Most Loved Workplaces in 2021, earning the top spot in the healthcare industry of all 100 companies named to the list. We were recognized for our culture of inclusion and belonging, our robust recognition programs, and our values of love, accountability, and passion.

ChenMed listed as America's Most Loved Workplaces by Newsweek.

Our
Hypergrowth Continues

When Dr. James Chen was given a deadly diagnosis and six weeks to live, the disease opened his eyes to an expensive, uncoordinated, and confusing healthcare system that often leaves patients frustrated and without hope.

“If I can’t navigate this system, what chance do my patients have?” he wondered.

Dr. James and Mary Chen never forgot the inequitable care and services they witnessed. Left behind and lacking access to good healthcare, the neediest populations — seniors, minorities, low-income — were in great need. The Chen’s two sons, Chris and Gordon, grew up to appreciate the issues their parents were fighting to overcome and both joined the family business with their wives.

The Chen Family’s focus on serving the underserved still guides the company it has become today.

Dr. Chen’s own battle with cancer — that included a misdiagnosis, fragmented care, and a complete lack of VIP service — left the family convinced that more Americans needed the ChenMed style of care.

Mary and Dr. James Chen have faced life-threatening adversity. But they trusted in God to show them their path. Theirs is a story of faith, perseverance, hard work, and success, through God’s mercy and grace.
Pre-orders are available and proceeds are donated to the ChenMed Cares Foundation.

ChenMed Cares Foundation provides assistance to team members who are experiencing a sudden crisis. Assistance provided through ChenMed Cares comes in many forms, from resources to financial aid. In 2021, ChenMed Cares donated over $200,000 to over 150 team members in need.

Year-round, ChenMed Cares assists employees who experience sudden loss and hardship. The holidays can be particularly tough for some, so we take an extra step to do something special. The ChenMed Cares Christmas Wish provides team members with an opportunity to nominate someone that could use a little extra love during the holiday season. Their stories truly touched our hearts, and we were fortunate enough to bless dozens of team members across the country with a monetary gift. Four of the recipients were surprised at their medical centers alongside their families. It was a heartwarming moment for everyone!

"The ChenMed Cares Christmas Wish provides team members with an opportunity to nominate someone that could use a little extra love during the holiday season."

After Hurricane Ida hit New Orleans, the ChenMed Cares team immediately contacted hundreds of NOLA team members to ensure their safety and provide financial aid to assist with evacuation, travel, lodging, and food. Home Office team members traveled from Miami to the West Bank JenCare Senior Medical Center to help facilitate a drive-thru distribution for New Orleans community members, which included many JenCare patients. We served over 750 hot meals provided by a partnership with World Central Kitchen. Essentials were also distributed, including water, diapers, baby formula, cleaning supplies, paper products, and tarps. While enduring the effects of the storm themselves, even our NOLA team members made sure to check on their patients through home visits and love calls.

Making the world a better place.

ChenMed celebrated its third annual Serving & Giving Day this year. Altogether, we volunteered over 14,000 hours. We partnered with national non-profits such as Feeding America and Salvation Army, and also supported several grassroots organizations including churches, youth centers, animal shelters, preservation foundations, and many more.

Serving & Giving Day

TeamCare offers team members anytime, anywhere care with the very best in high-touch, hi-tech health care that blends a dedicated physician and medical center with a feature-rich patient mobile app for on-the-go VIP care.

We expanded. We improved. We welcomed our team back to our newly renovated corporate campus — redesigned for today’s ‘new normal.’

Taking Care Of Our Family

Our team spoke up and we delivered. When team members welcome a baby or child into their life through birth, adoption, or fostering we provide mom or dad up to four weeks of paid parental leave.

Creating Moments

Saving seniors and transforming healthcare is hard work, but we like to make sure we’re having fun and creating moments along the way. At ChenMed, we celebrate our diversity by honoring and recognizing heritage months throughout the year. We live out our values of love, accountability, and passion during our annual Spirit Month and celebrate holidays, birthdays, and other accomplishments with our teams all year round.

We’re all in this together.

We believe in diversity, equity, and inclusion.

ChenMedU is a best-in-class interactive learning experience designed to help our leaders and their teams master our core model, choose a path, and build their future and career at ChenMed. Comprised of five colleges, ChenMedU is designed to provide team members with the learning and development they need to be successful in their roles and transform their careers.

Learn to lead. Lead to learn.